Privacy Policy

Business Name: KYNEX AI
Location: Ottawa, Ontario, Canada
Email: [email protected]
Website: http://www.kynexai.net

3. Services Provided

KYNEX AI provides AI-powered tools including but not limited to:

AI chat agents (SMS, Instagram, Facebook, WhatsApp)

AI voice agents

Appointment booking automation (calendar integration)

Website chat widgets and lead capture tools

CRM and messaging integrations

Lead follow-up automation systems

These services are designed to help businesses respond to leads and increase bookings.

4. Eligibility

Users must be at least 18 years old

Services are available to businesses and individuals

Services are offered globally, but users are responsible for complying with local laws

5. Payment Terms

KYNEX AI offers the following plans:

Basic Plan - Free (in exchange for a testimonial)

$297/ Standard monthly Plan

$1300/ Pro monthly Plan

Billing:

All plans are billed monthly

Payments are due in advance

Refund Policy:

All payments are non-refundable

Exceptions may be made at our sole discretion

Trial / Pilot:

Promotional offers (e.g., $1 pilot) may be provided

Terms of such offers will be clearly stated at the time of purchase

6. User Responsibilities

You agree NOT to use our services for:

Spam or unsolicited messaging

Illegal activities

Misuse or manipulation of AI systems

Uploading or sharing false, harmful, or misleading information

Violating any platform rules (Meta, WhatsApp, SMS regulations, etc.)

You are solely responsible for how you use the system.

7. Intellectual Property

Our Property

All KYNEX AI systems, software, and technology remain the exclusive property of KYNEX AI.

Client Data

You retain full ownership of your data, including:

Leads

Customer information

Messages

AI Output

AI-generated responses and conversations:

Are generated based on your inputs

May be used by you for your business

Remain your responsibility

8. Company Rights

We reserve the right to:

Suspend or terminate accounts for misuse

Refuse service at our discretion

Modify or update our services at any time

Monitor usage to ensure compliance

9. AI Disclaimer

You acknowledge that:

AI is not perfect and may produce incorrect or unexpected responses

You are responsible for reviewing and monitoring AI interactions

AI should not be relied upon for critical, legal, financial, or medical decisions

10. Limitation of Liability

To the maximum extent permitted by law:

KYNEX AI is not liable for:

Lost revenue

Missed bookings

Business interruptions

Errors in AI responses

Any indirect or consequential damages

Use of our service is at your own risk.

11. Termination

You may cancel your subscription at any time

Cancellation will take effect at the end of the billing cycle

No refunds will be issued for unused time

We reserve the right to terminate services immediately for violations of these terms.

12. Data Privacy

We respect your data.

We do NOT sell or share your leads

Your data is used only to provide services

You retain full ownership of your data

13. Service Limitations

Service performance may vary based on integrations, platforms, and data quality

We do not guarantee specific results (bookings, revenue, etc.)

Third-party platforms (Meta, SMS providers, etc.) may affect performance

14. Governing Law

These Terms are governed by the laws of Ottawa, Ontario, Canada.

Any disputes will be handled in the courts of Ottawa, Ontario

15. Changes to Terms

We may update these Terms at any time. Continued use of the service means you accept the updated Terms.

16. Contact

For questions or concerns:
📧 [email protected]